How to Have a Difficult Conversation

“Reckless words pierce like a sword, but the tongue of the wise brings healing.” Proverbs 12:18 A difficult conversation involves important decisions, varying opinions and strong emotions. Your choice is to avoid it, handle it poorly or handle it brilliantly. This seminar will give you tools to recognize when you’ve entered a danger zone, how to navigate back to safety and how to get to the end of the conversation — brilliantly and with healing.